General Terms and Conditions
These General Terms and Conditions are governing services offered and provided by . You should read these General Terms and Conditions in detail and diligently before visiting our websites and using any of Services offered. By accessing, using, or browsing this site you indicate that you have read, understood and agree to be bound by this General Terms and Conditions and that you understand it and you intend be bound by this General Terms and Conditions and you enter to engagement with by a way of acceptance by electronic means.
Content of this website and any materials here available are provided solely for information purposes only and under no circumstances are intended as medical advice. is neither responsible nor liable for any damages arising from your use or inability to use the website. We make no warranty, either express or implied, regarding the completeness, accuracy, or its suitability for any particular purpose. Some of the contents or materials on this website may be affected by current legislative, regulatory, judicial, or other developments which are not reflected here. is not responsible for the contents and privacy policies provided by the hyperlinks. We also reserve the right to terminate any user access or any web link for repeated violation of our terms and conditions or other policies.
operates as a medical care and related services intermediary and specializes in providing services within Republic Serbia and abroad. does not engage in providing medical advice in any form. We are not a medical professionals and do not provide opinion, procedures, tests, diagnosis or treatment. We provide information about hospitals, doctors and medical travel related service providers, in order for you to make informed decisions. Intermediary activity of any medical services or treatment is based and realized solely on a basis of information provided by the client and on basis information provided by you or based on advice of your local medical services provider (doctor) in your country.
The contents of this website, such as text, images, photos, videos, brochures, and any information obtained from our partners are solely for informational purposes only. In no way, the content is intended to be a substitute for professional medical advice. We strongly encourage our clients to consult any medical issues with your local medical services provider (doctor) in your country, before making a decision to travel abroad for treatment. You agree to assume all responsibility in connection with choosing any medical services provider (doctor) for your desired procedure. We assume no responsibility or liability for any treatment or other services rendered by any medical services provider (doctor), or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.
recognizes the importance of protecting the privacy of information we collect from our website users. We are committed to respecting their privacy. We will not sell, trade, rent, or give away any personal information that you have submitted during the online ordering process. This includes your E-mail address, credit card number or any other personal information. By acceptance of this General Terms and Conditions you are granting to consent with your personal data processing in a scope you have submitted your data to MEDSOL. Granting your consent is voluntary and you may withdraw it at any time. Your data shall be maintained and processed by MEDSOL for a purpose of the engagement under these General Terms and Conditions. Any data subject who discovers or has reason to believe that the administrator or processor is processing his/her data in violation of the protection of his/her private and personal life or in violation of the law, especially if such data are inaccurate with respect to the purpose of their processing, can: a) demand an explanation from the administrator or processor, or b) demand that the administrator or processor remedy such state. Such remedial measure can include blocking, amending, supplementing or deleting the personal data. If the data subject´s demands are deemed legitimate, the administrator or processor shall remedy the incorrect state immediately. If the administrator or processor fails to satisfy the data subject´s demands, the data subject is entitled to appeal directly to the Office for the Protection of Personal Data. If damages other than financial damages occur as a result of processing the data subject’s personal data, the process for lodging a claim is governed by a special law. The administrator is obliged without undue delay to inform the recipient of the data subject’s request and of blocking, amending, supplementing or liquidating the personal data. The foregoing does not apply if it is not possible to inform the recipient or if the provision of such information would require a disproportionate amount of effort.
Usage of Terms
MEDSOL intends to provide the client with several materials verbally and in writing, such as marketing materials, invoices and itineraries containing information about medical services providers, hospitals, doctors, travel locations, travel details, etc. In principle such information is obtained from the providers of medical or travel services directly. However we do not continually verify the accuracy of such information and do not take responsibility for any inconsistency. Also, the medical services are the sole responsibility of that provider with their own terms and conditions. Please note that the materials and documents issued to the clients are non-transferable, non-refundable, non-date-changeable and subject to cancellation or change fees. It is the client’s responsibility to familiarize oneself with the terms and conditions. Also, many times exact cancellation fees may not be known until after cancellation, due to the booking systems, policies and processes of the relevant service providers. Therefore, the client agrees that MEDSOL is not responsible for the uncertainty of cancellation fees. Some of these terms and conditions may limit or exclude the providers’ liability such as liability for death, personal injury or medical malpractice. The clients’ booking is made subject to, and constitutes acceptance of, these Terms and Conditions. Although, MEDSOL receives and collects any payment in respect of medical, travel or related services, for the medical services providers, for any reason, if a medical services provider is unable or unwilling to provide you the services for which you have been promised, your best option lies with the medical services provider, as applicable, and not against MEDSOL. However, MEDSOL shall provide you with full support and will do the best to work with the medical services provider to provide the service or to refund the money.
All terms and conditions of the contractual relationships are governed by a Contract concluded in advance of provision of Services.
Also, the client agrees that it is their responsibility for obtaining all health information and travel documents that are required. The client also acknowledges that under no circumstances they will obtain travel insurance to cover part or all of the travel to receive medical services from the medical services provider. While the travel insurer determines insurance on individual circumstances, the coverage may be limited or none for travel for medical purposes and / or for any pre-existing conditions for which you or your traveling companions are traveling.
All prices and fares quoted by MEDSOL are in EURO, unless specified, and are subject to change without notice at any time prior to departure. All terms and conditions of the contractual relationships are governed by a Contract concluded in advance of provision of Services.
All payment details as well as terms and conditions of the contractual relationships are governed by a Contract concluded in advance of provision of Services. Clients shall be provided with detail information on the terms upon request.
Cancellation & Changes
We do not take any responsibility for cancelation of any flights or other means of traveling to the place of medical treatment provision. To protect against cancellation charges, we strongly recommend purchasing Cancellation Protection and Travel Interruption Insurance.
MEDSOL PROVIDES THIS SITE FOR INFORMATION PURPOSES ONLY.
WE STRIVE TO PROVIDE THE MOST ACCURATE, UP TO DATE INFORMATION POSSIBLE, THE SITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND MAY BE CHANGED OR UPDATED WITHOUT NOTICE.
MEDSOL ASSUMES NO RESPONSIBILTY NOR DO WE GRANT ANY WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE PROCEDURE OPERATION, SAFETY, CONDITION OR SERVICE OF ANY HEALTH CARE PROVIDER. WE ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH VENDOR OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM SUCH SERVICES.
Limitation on Liability
THE CLIENT AGREES THAT UNDER NO CIRCUMSTANCES WILL MEDSOL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING DUE TO ANY SITE MATERIALS, OR ANY SERVICES OBTAINED ON OR THROUGH THIS SITE. ALSO THE CLIENT AGREES THAT MEDSOL INCLUDING ITS DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS, PREDECESSORS, SUCCESORS OR ASSIGNS ARE NOT LIABLE AGAINST MATERIALS, WEBSITE, PRODUCTS OR SERVICES INCLUDING ANY OMMISSIONS OR STATEMENT BY DOCTORS, HOSPITALS, MEDICAL SERVICE PROVIDERS, TOUR OPERATORS, ACCOMODATION PROVIDERS AND OTHER SERVICE PROVIDERS. IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE, ANY WEBSITE MATERIALS, OR SERVICES OBTAINED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING SUCH ITEMS.
This General Terms and Conditions shall be deemed to be made under, and in all respects shall be interpreted, construed and governed by and in accordance with laws of the Republic Serbia without regard to its choice of law principles, and all disputes arising out of or in connection with this General Terms and Conditions shall be subject to jurisdiction of the competent courts of the Republic Serbia.
MEDSOL controls its websites from its offices in the Republic of Serbia. The website can be accessed from other countries worldwide. Since the laws of each country able to access the websites may differ, by accessing the websites both you and MEDSOL agree that the laws of the Republic of Serbia, without regard to choice of laws principles, will apply to all matters relating to use of these websites. MEDSOL makes no representation that Materials on our websites are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access these websites from other locations do so on their own initiative and are responsible for compliance with local laws.
If you do not comply with these General Terms and Conditions, we have the right to suspend or eliminate your account, and remove any information you have placed on our Site. We may also take any legal action we think is appropriate. If your violation of these terms causes harm to others, you agree to hold MEDSOL harmless against any liability for that harm.
Links to Other Websites
This Site contains links to other websites for the convenience of our users. These other sites are maintained by third parties over whom we exercise no control. Accordingly, we expressly disclaim any responsibility for the content of these other sites and for the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of the information, products and services available or advertised on or through these other websites.
All participants must be in possession of a valid passport during time of travel. Depending on length of visit, a Visa or may be required for some or all of the countries visited. Please check your visa requirement at time of booking.